14 nov
|
001 BRINKS
|
Colombia
14 nov
001 BRINKS
Colombia
Brink's in Colombia seeks a Customer Experience Analyst I to support customer journey mapping, pain-point analysis, and service improvement initiatives under guidance. You will help maintain CRM data, track interactions, and support governance reviews with stakeholders.
Responsibilities include collaborating on customer feedback, survey results, complaints, and resolution themes, delivering accurate analyses to drive retention and satisfaction improvements.
📌 Customer Experience Analyst: Journey Maps (Colombia)
🏢 001 BRINKS
📍 Colombia