14 nov
|
Concentrix
|
Bogotá
Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story. You Have
• 5+ years proven work experience in B2B Sales ( Account Management, Renewals, Customer Success, or a related commercial environment)
• 3+ years of experience in a Manager / People Leadership role.
• Strong experience in B2B and/or Enterprise environments.
• Proven experience managing renewals, commercial performance, forecasting, and/or strategic accounts.
• Strong analytical and data-driven mindset, with the ability to translate data into business decisions and action plans.
• Experience handling complex negotiations, client escalations, and high-impact business conversations.
• Excellent stakeholder management and executive communication skills.
• Advanced English (C1 level) proficiency, with the ability to confidently communicate with US and European stakeholders.
• A record of developing and retaining great employees
• Strong strategic planning, problem-solving, and decision-making skills.
• Ability to lead through managers and coordinate cross-functional teams toward common business objectives You Will
• Lead the team and team leaders to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with internal functional resources and external partners to develop a coaching platform
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met
• Work with teams and management to improve sales processes and achieve a positive customer experience
• Lead team to buying/renewal process to achieve greater client satisfaction
📌 Senior Sales ManagerB (Bogotá)
🏢 Concentrix
📍 Bogotá