Bridge Showroom is a multi-brand wholesale fashion showroom representing a curated portfolio of contemporary European brands across key US markets. Our customers are independent boutique owners, many of them building the shop they've always dreamed of. You'll be their day-to-day contact: you'll know them, call them regularly, and help them bring beautiful collections to their stores. This is a hands-on, phone-heavy role for someone who enjoys talking to people, not a support queue. If you like building real relationships and want to grow in the fashion industry, we'd love to hear from you.

What you'll do
• Make outbound calls every day to boutique owners, to book appointments to view new collections and keep in regular contact.
• Follow up on orders, deliveries and tracking, and handle delays and difficult conversations with composure.
• Own a portfolio of roughly 100+ accounts, prioritizing the ones that need attention, especially during market weeks.
• Log every call and next step in our CRM (Zoho) the same day, and send a short daily activity report. What we're looking for
• 2+ years in outbound sales, account management, or B2B customer success. Experience limited to inbound support or a call center queue is not enough.
• Fluent, confident spoken English.



You will be on live calls and video meetings with US customers every day, and we test this in the interview.
• Comfortable being measured on calls made, appointments booked and orders placed.
• Strong CRM discipline: you log everything, in the CRM, as you go. Zoho a plus.
• Organized, accurate and self-managed. You can work independently in a remote environment without daily supervision and nothing falls through the cracks.
• Warm communicator who builds trust and also follows up firmly when a payment or decision is overdue.
• Available Monday to Friday, 9 am to 6 pm Colombia time, with no exceptions.
• Spanish a strong plus. Wholesale, fashion or B2B retail background preferred; genuine interest in the product world is a plus. Why you'll like working here
• Real relationships, not tickets
• You get to experience the fashion industry from the inside
• Remote, with weekends off
• Structured onboarding
• Room to grow inside the company How we hire
• A short application, video answers, and a live interview with real scenarios.
• Bridge Showroom is building out its Customer Success department. As the team grows, additional scope may open up for the right person.

📌 Customer Success Associate (Colombia)
🏢 Bridge Showroom
📍 Colombia