Visa is seeking an individual contributor to analyze technical complaints and provide first-level support to internal and external staff globally. The role involves validating complaints, triaging portal issues, and coordinating resources while maintaining security and data protection.
The position requires Spanish or Portuguese, strong Windows/MS Office skills, and the ability to manage multiple requests with tight deadlines. Requires in-office presence per policy and ongoing training.
📌 Senior Bilingual Client Support Specialist (Bogotá)
🏢 Visa
📍 Bogotá