Pay: 3,000,000.00 (COP) - 3,500,000.00 (COP) per month

Location: Remote

Schedule: Monday–Friday, 8:30 AM – 5:00 PM (Central Standard Time)

About Big River Trial Attorneys

Big River Trial Attorneys is a law firm dedicated to providing responsive, compassionate, and results-driven representation to our clients. We are seeking a bilingual Legal Assistant to handle document management, work with an attorney on criminal and family cases, and provide phone support to potential and existing clients.

This role is idóneo for someone who enjoys talking with people, building trust over the phone, and helping guide clients through the early stages of their legal matters. This role is ideal for someone who is able to regularly create a list of tasks to be accomplished and work unsupervised to get the tasks done.

Position Overview

· As a Legal Assistant you will be asked to perform review of case material, draft form pleadings, and assist an attorney with making sure cases are staying on track. You will plays a critical role in client communication and intake. Ths position involves handling inbound and outbound calls, gathering information from new clients, scheduling consultations, following up with potential clients, and providing updates to current clients.

· This is a fully remote position, but candidates must be available during Central Standard Time business hours.

· Part of the dutiesof this position is to be a non-attorney salesperson who obtains information but is mindful not to provide legal advice. You should view sales as an opportunity to provide potential clients with information about our services, not something you are trying to force on to them.

· The position is responsible for making sure PNCs move through our glidepath campaigns and get properly added to our customer relationship management system and case management system.

· We treat all of our clients and PNCs with the dignity and respect that we would want to be treated with.



We believe in the power of listening to our clients and making sure we understand their goals for their cases.

· Excellent interpersonal and communication skills are an absolute must both by phone or text and via email. You should be a lifelong learner with proven track record of self-improvement to keep your sales skills sharp.

- Part of the duties of this position are to meet weekly with the attorney you are assigned to for review of case files and to discuss items that need to be completed to keep the cases moving. Items might include getting information from clients, updating clients, calling the assistants for opposing counsel, or obtaining documents from courts or other agencies.

Key Responsibilities

- Make sure dates are calendared.
- Make sure pleadings and correspondence are timely drafted and submitted.
- Initial review of incoming documents from courts or other attorneys.
- Making sure documents get saved into our file storage (Google Drive), get named correctly, and get put in the right folder.
- Checking your daily tasks and assignments.

-Answer incoming calls from existing clients and potential new clients (English and Spanish) · Conduct initial intake for new clients by gathering relevant case information

· Schedule phone and in-office consultations with attorneys and staff

· Make outbound calls to:

- New clients to obtain additional information
- Existing clients to provide updates and support
- Potential new clients to follow up and attempt to convert inquiries into signed cases




- Accurately document all client interactions in CRM and case management systems
- Maintain a professional, empathetic, and upbeat phone presence at all times
- Collaborate with attorneys and staff to ensure smooth client communication and follow-up

Qualifications

- Fluent in both Spanish and English (spoken and written)
- Excellent phone and communication skills
- Friendly, upbeat, and professional demeanor
- Strong organizational skills and attention to detail
- Comfortable working with a remote team in a client-focused environment
- Proficient with Google Workspace and Microsoft Office (Gmail/Outlook, Docs/Word, Sheets/Excel, etc.)
- Willing and able to learn our CRM and legal case management software
- Reliable high-speed internet and a quiet remote work environment

Preferred Qualifications

- Prior experience in a law firm, call center, intake, customer service, or sales-oriented role
- College degree
- Experience with client intake, lead follow-up, or conversion-focused phone work
- Experience with legal case management software (Clio, Practice Panther, MyCase, Case Peer, Filevine, etc…)
- THIS IS NOT A SIDE HUSTLE. You cannot work for someone else during working hours when you are working for us.

What We Offer

- Fully remote position
- Stable daytime schedule (no nights or weekends)
- Opportunity to work with a client-focused law firm
- Meaningful work helping clients during difficult times
- Training and support to succeed in the role
- Paid time off

How to Apply

- Submit your resume in Word or PDF.

Assessment

- Follow this link to take a brief assessment: https://forms.gle/FvPCeZMBJU2oJuNj9

I can write whatever I want here because most applicants did not read this far down and will not take the assessment. They will not even be considered. Hickory dickery dock, the mouse ran up the clock. If you read this far down, congratulations on being better than 90% of the applicants. Job Type: Full-time

Work Location: Remote

📌 Legal Assistant (Colombia)
🏢 Big River Trial Attorneys
📍 Colombia