Our Company

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:

We’re seeking an HR Contractor to provide administrative and operational support to the Human Resources department. This role is responsible for managing recurring, per-event, and as-needed HR processes, ensuring accurate employee records, efficient onboarding and offboarding procedures, HR reporting, and effective coordination of employee-related activities.

You’ll play a key role in supporting the employee lifecycle, maintaining HR documentation and compliance, coordinating benefits and recognition programs, and ensuring smooth day-to-day HR operations.

Location: Must be in Colombia – Remote.

Environment: Colombian and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 9:00 AM to 6:00 PM EST.

Contract: Non-fixed Term Colombian Contract.

Requirements:

- Education: Bachelor’s Degree in a related field.
- Experience: 0 2 years of experience providing administrative and operational support to Human Resources processes, including onboarding, offboarding, employee records management, HR reporting, and general HR administration.
- Skills: Strong organizational, administrative, and communication skills; attention to detail; ability to manage multiple recurring and ad hoc tasks; proficiency in learning and leveraging new technologies, including emerging AI tools, to improve efficiency and insight.
- Characteristics: Adaptable, detail-oriented, proactive, organized, responsible, and capable of handling confidential and sensitive employee information with discretion.

Responsibilities:

New Hire Onboarding:

- Send new hire offer letters.
- Onboard new hires into Rippling and track completion of onboarding items, including Form I-9 document upload(s), signing documents, and completed background checks.
- Update the automated IT ticket with applicable new hire information.




- Onboard new hires into FMP.
- Schedule the I-9 verification and video review Teams meeting with the new hire on their start date.
- Send the New Hire Form confirmation to the hiring manager and HR distribution, confirming the offer is signed and onboarding tasks are complete ahead of the start date.
- Set benefits enrollment reminders, if applicable, for follow-up approximately two weeks after the start date.
- Complete I-9 verification and E-Verify via Teams meeting with the new hire on their start date.
- Complete additional hiring tasks as needed, such as tracking facility keys, updating the Monthly Payroll Updates spreadsheet, issuing Rippling VISAs, adding warehouse/wellness benefits, and collecting and editing professional photos and bios.
- Track onboarding compliance items to completion (e.g., Insights Association Code of Ethics certificate, LMS course sign-off).

Offboarding & Terminations:

- Suspend the employee’s FMP access, either immediately or on a later date.
- Schedule the termination in Rippling, effective on the confirmed last day.
- Send the IT termination ticket to trigger account and equipment offboarding.
- Update the Monthly Payroll Updates spreadsheet as needed, including PTO balances and payout for full-time employees.
- Complete additional termination tasks as needed, such as updating database spreadsheets and removing Management memberships.
- Coordinate the return of L&E; equipment/assets, keys, etc., including creating FedEx shipments and communicating with terminated full-time employees about the return.

Employee Changes, Records, & FMP:

- Process employee changes in Rippling and FMP based on change type, including pay rate, employment status, department, and similar record changes.
- Draft change and offer letters and route them to the HR Manager to be sent through Rippling.
- Send change request tickets to IT outlining the changes needed on the backend.




- Schedule and conduct transfer orientations for changes in employment status (e.g., part-time to full-time, Non-Management to Management).
- Complete additional employee change tasks as needed, such as Monthly Payroll Updates spreadsheet notes, issuing Rippling VISAs, and following up on Management-related items.
- Pull FMP data on request (e.g., historical project end dates) for reporting or audits.
- Maintain accurate, up-to-date job descriptions and ensure they are properly organized and stored in SharePoint.

Metrics & Reporting:

- Update the HR Master Tracker weekly for reporting HR metrics.
- Pull NPS scores from FMP and send them to management weekly.
- Track year-to-date training completion monthly.
- Run the monthly Shout-Ups report, from FMP Great Job exports through the Spotlight drawing to the final PDF and winner log update.
- Run the quarterly Stars Program add-on, including the quarterly drawing, rolling 5-quarter win history, and Annual Star Count.
- Create the monthly or quarterly Shout-Ups Report News Post based on the corresponding Shout-Ups Report.

Management Meeting Support:

- Send the monthly Management Meeting Agenda to leadership.
- Send the agenda to all management.
- Remind presenters, once the meeting concludes, to file their department/culture committee notes to SharePoint.

Recognition & Culture:

- Create the monthly Anniversary News Post using the Anniversaries & Birthdays tracker.
- Create anniversary certificates and e-cards using the Anniversaries & Birthdays tracker.
- Inform managers of upcoming anniversaries and inform employees of their anniversary rewards.
- Coordinate anniversary gift shipments as needed, including confirming the item and address and sending the shipment request.

General Administration & Communications:

- Monitor and respond to the HR distribution inbox.
- Maintain accurate Standard Operation Procedure documentation and Departmental Documentation as assigned.
- Coordinate employee professional photo updates.

Benefits & Vendor Coordination:

- Email vendor to reach newly benefits-eligible employees.

Other Required Responsibilities:

- Complete all training course assignments issued by IT and adhere to the overall ISO/IEC 27001 and ISO 20252 standards.
- Attend weekly team meetings remotely.
- Other duties as assigned by the Manager or Director.

📌 Human Resources Contractor (Colombia)
🏢 DOXA Talent
📍 Colombia