OneTouch Directis not your typical Call Center.
Founded in ****, we have since grown into one of the most preeminent providers of contact center solutions in the nation.
We work with Fortune 500 companies providing useful products and excellent service.
We are a seamless extension of our clients while building an internal culture that stands out above the rest.OneTouch Direct is currently seeking a Customer Service and Sales Representative to join our team in Colombia.
In this role, you will be responsible for handling customer inquiries, resolving issues,



and driving sales by offering products and services to customers.Responsibilities:Effectively handle inbound customer calls and provide exceptional customer serviceAddress customer inquiries and resolve issues in a timely and professional mannerPromote and sell products and services to customers based on their needs and preferencesProcess orders and update customer accounts with accurate informationUpsell and cross-sell products to maximize sales opportunitiesFluency in both English and Spanish (written and spoken) is required.Prior experience in customer service and sales rolesExcellent verbal and written communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving and negotiation skillsProficient in using computer systemsAddress: Avenida El Dorado *****, BogotaSalary: ********* Colombian Pesos – Uncapped Commission.Benefits: Free Lunch during the week, Netflix or Spotify after 1 month in OPS.Contract Type: Indefinite, all law benefits included as transportation allowance, Health and retirement fund, Night or holiday hours payment.
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📌 Bilingual Sales & Service Rep — Inbound Calls (Bogotá)
🏢 OneTouch Direct
📍 Bogotá