Are you passionate about delivering an exceptional patient experience and have a strong background in customer service within a fast-paced environment? We are looking for a Clinical Support Administration Assistant to join our growing healthcare team.

Responsibilities

- Answer and manage incoming patient calls while providing outstanding customer service
- Schedule, reschedule, and coordinate patient appointments
- Verify insurance information, demographics, and eligibility (VSP & EyeMed)
- Monitor physician schedules and fill canceled appointments
- Manage patient portal requests and assist with portal enrollment
- Document patient communications accurately in the EHR system
- Handle voicemail management and appointment reminders
- Coordinate schedule changes and communicate updates to patients

Requirements

- High School Diploma or equivalent




- 1+ years of customer service experience
- Strong multitasking and organizational skills
- Excellent verbal and written English communication skills
- Ability to work independently in a fast-paced environment

Preferred Qualifications

- Experience with Electronic Health Records (EHR)
- Familiarity with NextGen Practice Management System
- Knowledge of Medical Terminology or Ophthalmology Terminology
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

If you have healthcare administrative experience and enjoy helping patients while managing multiple tasks efficiently, we'd love to hear from you

📌 ADMINISTRATIVE ASSISTANT (Colombia)
🏢 Solvo Global Careers
📍 Colombia