14 nov
|
NobleProg.com
|
Colombia
14 nov
NobleProg.com
Colombia
Training Sales & Client Success Manager – Technology Training
Company: NobleProg
Position: Full-Time, Permanent
Location: Remote
Working Hours: U.S. Eastern / Central Time Business Hours
Compensation: USD $800–$1,200 per month + Potential Performance-Based Bonuses
About NobleProg
NobleProg is a global training and consulting company specializing in instructor-led professional training for corporate clients, government agencies, and public-sector organizations.
Our extensive training portfolio includes Artificial Intelligence, Cybersecurity, Cloud Computing, Software Development, Data Analytics, DevOps, Databases, Enterprise Technologies, Leadership, and other professional disciplines.
We deliver customized training solutions through onsite and remote programs, working with clients throughout the United States and internationally.
Position Summary
We are seeking an experienced, sales-oriented Training Sales & Client Success Manager to support and grow our U.S. business.
This is primarily a client-facing sales and account management role that also involves coordinating training engagements from initial inquiry through successful delivery.
The idóneo candidate combines strong B2B sales experience with a practical understanding of technology-related products, services, or solutions.
Experience selling corporate training, IT training, or learning and development services is highly desirable. Candidates with relevant experience selling IT services, software, technology solutions, consulting, or other B2B professional services are also encouraged to apply.
You do not need to be a software engineer or technical specialist. However, you must be comfortable understanding technology-related client requirements, learning technical concepts, and communicating professionally with technical and non-technical stakeholders.
We are particularly interested in candidates who can independently manage client relationships, identify sales opportunities, follow up consistently, and convert inquiries into confirmed business.
Key Responsibilities
1. Sales & Business Development
- Respond promptly and professionally to inbound inquiries from corporate and government clients.
- Understand client training requirements, business objectives, technical needs, and timelines.
- Qualify sales opportunities and recommend appropriate training or consulting solutions.
- Prepare professional quotations, proposals, and training recommendations.
- Follow up consistently on open opportunities to improve sales conversion.
- Build relationships with existing clients and identify repeat business opportunities.
- Identify opportunities to upsell or cross-sell training, consulting, and managed training services.
- Maintain accurate sales opportunities, client interactions, and follow-up activities in the CRM.
- Support achievement of individual and company sales objectives.
2. Technology Training & Solution Understanding
- Develop familiarity with NobleProg's technical training portfolio, particularly AI, cybersecurity, cloud computing, software development, databases, DevOps, and enterprise software.
- Understand client requirements sufficiently to identify suitable courses, trainers, and delivery options.
- Communicate confidently with IT managers, technical professionals, training managers, and business decision-makers.
- Translate client requirements into clear training proposals and recommendations.
- Work with technical trainers and consultants to clarify course content, prerequisites, customization requirements, and expected outcomes.
- Continuously learn about emerging technologies and related professional training needs.
3. Client Success & Account Management
- Serve as a primary point of contact for assigned client opportunities and training engagements.
- Build and maintain professional relationships with U.S.-based and international clients.
- Coordinate discussions between clients, trainers, and internal stakeholders.
- Ensure clients receive timely and accurate updates throughout the sales and training lifecycle.
- Address client questions and concerns proactively.
- Follow up after completed training programs to identify additional requirements and future opportunities.
4. Training Coordination & Operations
- Coordinate training engagements from initial inquiry through delivery and completion.
- Support trainer identification, sourcing, scheduling, and onboarding.
- Coordinate training dates, delivery formats, participant requirements, and logistics.
- Assist with contracts, invoicing, documentation, and administrative processes.
- Maintain organized records of client communications and training engagements.
- Manage multiple opportunities and training projects simultaneously while maintaining accuracy and responsiveness.
Required Qualifications
- Bachelor's degree from a recognized university.
- 7–10 years of full-time professional work experience.
- Demonstrated B2B sales experience, preferably selling services, training, consulting, software, or technology-related solutions.
- Proven ability to manage client inquiries, conduct sales follow-ups, prepare proposals, and develop business relationships.
- Practical familiarity with technology-related products, services, or projects, with the ability to understand and discuss technical terminology.
- Strong interest in learning about AI, cybersecurity, cloud computing, software development, and other enterprise technologies.
- Excellent spoken and written English, including professional email communication and client conversations.
- Strong organizational skills and ability to manage multiple sales opportunities and projects concurrently.
- Proactive, self-motivated approach to sales follow-up and client relationship management.
- High attention to detail and ability to work independently in a remote environment.
- Availability to work full-time during U.S. Eastern / Central Time business hours.
Preferred Qualifications
- Experience selling corporate training, IT training, learning and development, or professional education services.
- Experience in B2B technology sales, IT services, SaaS, software, cloud services, consulting, or professional services.
- Experience working with corporate clients in the United States, Canada, UK, or Australia.
- Experience with account management, client retention, upselling, and repeat business development.
- Experience using CRM systems such as Pipedrive, Salesforce, HubSpot, or similar platforms.
- Experience preparing customized proposals or quotations for business clients.
- Familiarity with corporate learning and development processes, training procurement, or training coordination.
- Experience using LinkedIn, Upwork, or professional platforms for sourcing trainers, consultants, or business opportunities.
Work Schedule
- Fully remote
- Full-time, 40 hours per week
- Must be available during U.S. Eastern / Central Time business hours
- Long-term position
Compensation
USD $800–$1,200 per month, depending on relevant sales experience, technology industry exposure, communication skills, and overall qualifications.
Performance-based bonuses may be available based on individual and company results.
What We Offer
- Stable, long-term remote employment
- Opportunity to work with U.S. corporate and government clients
- International working environment
- Exposure to leading technologies and emerging business trends
- Access to professional training courses and learning resources
- Opportunities for career advancement
- Potential performance-based financial incentives
Application Requirements
- Resume must be submitted in English.
- Candidates must have a bachelor's degree and 7–10 years of full-time professional experience.
- Applicants must demonstrate relevant B2B sales experience and familiarity with technology-related products or services.
- Candidates should be comfortable communicating directly with U.S.-based clients in spoken and written English.
- Shortlisted candidates may be asked to complete a sales scenario exercise, an English communication assessment, and an interview.
Important: This position is not purely administrative or training coordination-focused. We are seeking a commercially oriented professional who can manage client relationships, contribute to sales growth, and understand technology-related training requirements.
Application Questions
1. Professional Experience
How many years of full-time professional work experience do you have? Please briefly describe your most relevant roles over the last 7–10 years.
2. B2B Sales Experience
How many years of B2B sales or business development experience do you have? What products or services have you sold, who were your typical clients, and what were your primary sales responsibilities?
3. Training Sales Experience
Have you sold corporate training, IT training, learning and development services, or professional education programs?
If yes, describe your experience, including the types of training sold, target clients, and your role in the sales process.
If not, describe your closest relevant B2B services or technology sales experience.
4.
Sales Achievements
Describe one or two specific examples of business opportunities you successfully converted into paying clients or expanded into additional business.
What was your role, what sales activities did you perform, and what was the outcome? Include approximate deal values, targets, or measurable results where possible.
5. Technology Experience
Describe your experience working with technology-related products, services, clients, or projects.
Provide one or two specific examples involving areas such as AI, cybersecurity, cloud computing, software development, databases, enterprise software, SaaS, or IT services.
Explain your role and how you communicated with technical or business stakeholders.
You do not need a software engineering background, but you should be comfortable learning and discussing technical subjects.
6. Technology Sales Scenario
A corporate client contacts you requesting AI training for 15 employees but provides very few details.
What are the first five questions you would ask to understand their requirements and recommend an appropriate training solution?
7. CRM & Sales Follow-Up
Which CRM systems have you used? Briefly explain how you manage your sales pipeline, track opportunities, and follow up with prospective clients.
8. International Client Experience
Describe any experience working directly with clients in the United States, Canada, UK, or Australia. What were your responsibilities, and how did you typically communicate with these clients?
9. English Proficiency
Rate your spoken and written English separately on a scale of 1–10 (10 being excellent).
Briefly describe your experience conducting business conversations, client meetings, or sales discussions in English.
10. LinkedIn Profile
Please provide the URL of your LinkedIn profile.
11. Location
Which city and country do you currently reside in?
12. Education
What is your highest completed degree, and from which university did you graduate?
13. Work Schedule
Are you available to work full-time (40 hours per week) during U.S. Eastern / Central Time business hours?
Job Type: Full-Time, Permanent
Work Location: Remote
Job Types: Full-time, Permanent
Application Question(s):
- Professional Experience
How many years of full-time professional work experience do you have? Please briefly describe your most relevant roles over the last 7–10 years.
- B2B Sales Experience
How many years of B2B sales or business development experience do you have? What products or services have you sold, who were your typical clients, and what were your primary sales responsibilities?
- Training Sales Experience
Have you sold corporate training, IT training, learning and development services, or professional education programs?
If yes, describe your experience, including the types of training sold, target clients, and your role in the sales process.
If not, describe your closest relevant B2B services or technology sales experience.
- Sales Achievements
Describe one or two specific examples of business opportunities you successfully converted into paying clients or expanded into additional business.
What was your role, what sales activities did you perform, and what was the outcome? Include approximate deal values, targets, or measurable results where possible.
- Technology Experience
Describe your experience working with technology-related products, services, clients, or projects.
Provide one or two specific examples involving areas such as AI, cybersecurity, cloud computing, software development, databases, enterprise software, SaaS, or IT services.
Explain your role and how you communicated with technical or business stakeholders.
You do not need a software engineering background, but you should be comfortable learning and discussing technical subjects.
- English Proficiency
Rate your spoken and written English separately on a scale of 1–10 (10 being excellent).
Briefly describe your experience conducting business conversations, client meetings, or sales discussions in English.
- LinkedIn Profile
Please provide the URL of your LinkedIn profile.
- Location
Which city and country do you currently reside in?
- Work Schedule
Are you available to work full-time (40 hours per week) during U.S. Eastern / Central Time business hours?
- CRM & Sales Follow-Up
Which CRM systems have you used? Briefly explain how you manage your sales pipeline, track opportunities, and follow up with prospective clients.
- International Client Experience
Describe any experience working directly with clients in the United States, Canada, UK, or Australia. What were your responsibilities, and how did you typically communicate with these clients?
Education:
- Bachelor's (Required)
Work Location: Remote
📌 Training Sales & Client Success Manager – Technology Training (Colombia)
🏢 NobleProg.com
📍 Colombia