The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Demonstrate strong product knowledge and technical understanding of services to assess client requirements.
- Address customer concerns and roadblocks affecting satisfaction or product usage.
- Manage competitive pressures and handle objections to retain existing customers or acquire new ones.
- Manage a high volume of customer contacts through phone and email daily, with most communication being outbound.
- Conduct proactive prospecting and manage the sales pipeline and funnel, identifying, qualifying, and progressing opportunities through the sales cycle.
- Work with your team and management to provide a professional experience during customer interactions.
- Maintain accurate and updated customer information in CRM systems.
- Perform sales activities including lead qualification, lead conversion, customer engagement, health checks,



and contract renewals.
- Work collaboratively with the sales team and report directly to a Sales Manager.

You Have:

- Certified sales experience meeting at least one of the following criteria:
- 1+ year of experience in B2C Sales (Business to Customer) and/or Cross-sales.
- 6+ months of experience in B2B Sales plus 1 additional year in B2C Sales and/or Cross-sales.
- English Level B2/B2+ (Advanced Conversational).
- Experience in sales prospecting, lead generation, and customer acquisition.
- Knowledge of sales pipeline and funnel management.
- Cold Calling experience is a plus.
- Experience using Salesforce.com or similar CRM tools is preferred.
- Experience working toward individual or team sales quotas and goals.
- Strong communication, negotiation, and objection-handling skills.
- Experience in high-volume customer contact environments.
- Ability to learn new technologies, products, and services.
- Problem-solving skills and customer-oriented mindset.
- Good knowledge of MS Office applications.
- Availability to work on-site in Bogotá, Colombia.

📌 Junior Sales AdvisorB (Bogotá)
🏢 Concentrix
📍 Bogotá