HR Operations Assistant

Role Overview

We are looking for an HR Operations Assistant to join our People team and help keep our HR processes organized and accurate. Reporting to the Head of People, you will maintain employee records, support onboarding and offboarding, and serve as a reliable point of contact for employee questions.

This role is idóneo for a detail oriented person with a background in administration, operations, or quality control who wants to grow in HR.

Key Responsibilities

- Maintain accurate and confidential employee records in the HRIS and personnel files
- Review HR documentation to make sure it is complete and accurate
- Support onboarding and offboarding, including new hire paperwork, I9 and E Verify documentation, and exit processes
- Track and enter employee changes such as promotions, pay rate updates, leaves, and terminations
- Spot errors in HR processes and suggest improvements
- Prepare HR reports and headcount data for the Head of People
- Respond to employee questions about policies, benefits, and time off
- Assist with recruiting logistics such as posting jobs and scheduling interviews

Requirements

- 1 to 3 years of experience in HR,



administrative, operations, finance, or quality assurance roles
- Some exposure to HR processes such as onboarding, employee records, or recruiting
- Strong Excel or Google Sheets skills
- Excellent written and verbal communication skills in English
- Ability to handle confidential information with discretion

Nice to Have

- Exposure to HR audits, such as personnel file reviews or I9 audits
- Experience supporting payroll, such as validating timesheets or entering employee changes
- Experience with HR software (ADP, Paylocity, Gusto, BambooHR, or similar)
- Experience working with US based companies

Skills and Competencies

- Attention to detail: you catch errors before they become problems
- Process mindset: you look for ways to make workflows clearer and more reliable
- Organization: you manage multiple priorities without losing track of the details
- Service mindset: you respond to employees with patience and professionalism
- Eagerness to learn: you are open to feedback and motivated to grow in HR

📌 HR Operations Assistant (Colombia)
🏢 Aishi Labs
📍 Colombia