Darrigo & Diaz is seeking an organized, proactive, and client-focused Bilingual Personal Injury Case Manager to manage a high-volume caseload. This role involves maintaining client communication, coordinating medical documentation and treatment follow-up, and working with attorneys and paralegals to move cases toward resolution.
Key Responsibilities
Client and Caseload Management
- Manage a high-volume personal injury caseload.
- Conduct introductory and regular status calls with clients.
- Maintain consistent communication throughout the life of each case.
- Monitor medical treatment and help prevent gaps in care.
- Coordinate treatment and medical referrals when necessary.
- Keep clients informed about case progress and next steps.
- Identify potential problems early and escalate them appropriately.
- Deliver responsive, professional client service.
Medical Records and Case Development
- Request, track, and organize medical records and bills.
- Maintain accurate provider and balance information.
- Coordinate with medical providers and monitor client treatment.
- Identify missing documentation and follow up to complete case files.
- Organize records for case evaluation and demand preparation.
- Ensure cases progress toward the appropriate next stage.
Demands and Resolution
- Compile medical records, bills, supporting documents, and case information.
- Prepare or assist with demand packages under attorney supervision.
- Draft case-related correspondence.
- Assist with settlement documentation and disbursements.
- Communicate case developments to attorneys and paralegals.
- Maintain accurate case notes and documentation.
What We Offer
- Paid vacation and sick days
- Eligibility for bonus programs
- Salary commensurate with experience
Required Qualifications
- Experience with U.S. personal injury law.
- Some experience handling property damage claims.
- Full bilingual proficiency in English and Spanish.
Preferred Qualifications
- Experience working with U.S. law firms.
- Experience using Filevine.
General Requirements
- Knowledge of the Microsoft Office suite.
- Strong communication and active listening skills.
- Ability to collect data accurately and learn quickly.
- Ability to prioritize tasks, manage time efficiently, and follow established processes.
- Your own PC or laptop with reliable internet access; a wired connection to your modem is recommended.
- A noise-canceling headset and a quiet workspace.
- Availability to work remotely and responsibility for your applicable local taxes.
How to Apply
? Please submit your resume and fill out our application through our website at https://www.ddlawtampa.com/about-us/employment-application/
📌 Fully Remote Bilingual Personal Injury Case Manager (English/Spanish)– Personal Injury Law Firm (Darrigo and Diaz)
🏢 Darrigo u0026amp; Diaz, Personal Injury Attorneys
📍 Medellín
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