Customer Success Representative (Medellín)

Customer Success Representative (Medellín)

14 nov
|
SAMA LEGAL
|
Medellín

14 nov

SAMA LEGAL

Medellín

If you're bilingual, comfortable with cold outreach, and ready to own a pipeline that grows with you, this is your entry point into a full-cycle sales role with clear progression to Account Executive and eventually team lead.

About the Role

As SDR, you own the top of the funnel: qualifying leads we provide and generating your own pipeline for SAMA Consulting LLC outsourcing opportunities. Success means consistent, high-quality meeting bookings with decision-makers; partners, practice managers, hiring attorneys. Within 12–18 months, strong performers transition to full-cycle sales, owning accounts end-to-end. Top performers can move into team lead roles.

What You'll Do

Your core responsibilities

-Qualify inbound and outbound leads for law firm staffing and outsourcing services via cold calls, emails, and social outreach

-Build and maintain targeted lead lists using LinkedIn, Apollo, Crunchbase, and web research to fuel independent prospecting

-Schedule qualified meetings (30-min discovery calls) with prospects; ensure they show up and are properly qualified

-Own CRM hygiene — log all outreach, track pipeline stages, update prospect information, and maintain data quality daily

-Develop your own lead generation strategy for SAMA Consulting LLC services (legal department staffing, contract support, etc.)

-Meet activity targets: calls, emails, meetings scheduled, and pipeline metrics (shared weekly with leadership)

What We're Looking ForRequired

-6+ months of sales development, inside sales, BPO, or customer service experience (we'll train you on law firm specifics)

-Bilingual fluency: English and Spanish.



You'll communicate with both US clients and Colombian colleagues.

-Proficiency with CRM platforms (Salesforce, HubSpot, Pipedrive, etc.) and sales engagement tools

-Strong written and verbal communication skills; comfortable with high-volume outreach

-Self-starter mentality: you generate your own leads and follow up relentlessly without hand-holding

-Based in Colombia (Medellín preferred); remote OK if Colombia-based

Nice to Have

-Familiarity with the legal industry or law firm operations

-Experience with Apollo, ZoomInfo, or LinkedIn Sales Navigator for lead research

-Proven success with cold calling and converting first conversations into qualified meetings

-Track record of exceeding monthly activity or pipeline targets

Compensation & Benefits

Base Salary: COP 2,7500,000 – 3,000,000/month (based on experience)

SDR Commission: $5 USD per qualified meeting booked where the prospect attends (no-show doesn't count)

Progression: As you transition to Account Executive (full-cycle sales), commission structure expands to match deal value and closing rate. Top performers can move into team lead roles with corresponding compensation adjustments.

What's Included

-Access to sales tools and lead databases (Apollo, LinkedIn Sales Navigator, CRM)

-Clear path to advancement: SDR - Account Executive - Sales Lead

-Mentorship and coaching on law firm sales process and objection handling

Job Types: Full-time, Contract, Commission, Permanent

Requerimientos

- Educación mínima: Bachillerato / Educación Media
- 2 años de experiencia
- Idiomas: Inglés
- Conocimientos: Integración con crm, Zoho

📌 Customer Success Representative (Medellín)
🏢 SAMA LEGAL
📍 Medellín

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