JoVE is seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE's products and guide clients through any technical issue they might encounter.
If you are an energetic self-starter with strong communication skills, we want to talk to you. Responsibilities include handling large volumes of tickets, providing product support, triaging requests, and maintaining accurate records.
📌 Remote Global Tech Support Specialist (Colombia)
🏢 JoVE
📍 Colombia