Presales Systems Engineer - HPE K475

Presales Systems Engineer - HPE K475

10 jun
|
Tech Data Corporation
|
Bogotá D.C.

10 jun

Tech Data Corporation

Bogotá D.C.

Overview:



Provides field technical support to customers by serving as the primary technical interface for Tech Data products, solutions, and services. Performs a variety of product, and technical support functions which include research and resolution of pre-sales technical and process related issues. Such activities may include the following as well as other duties as assigned.



Essential Duties & Responsibilities Required



Principal Responsibilities:



- Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.

- Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.



- Consults with customers concerning pre-sales design, development and maintenance of products/services.

- Assists sales channel, field teams and customers with pre-sales technical solutions.

- Responsible for knowledge transfer of advanced technical theory to target audiences.

- Communicates complex information and ideas clearly, concisely, and persuasively to target audiences. Participates in products, solutions or services training to maintain technical knowledge, active certification and competence.

- Assists in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.

- Consults on advanced configurations on converged solutions.

- Sells best of breed" Solutions that include Tech Data services

- Creates, presents, and executes strategies.



Job Level Specifications:



- Thorough knowledge and frequent application of technical standards, principles, concepts and techniques.

- Develops solutions to a wide variety of problem and works on projects requiring evaluation and analysis.

- Applies technical knowledge, concepts or theories when determining which solutions are best applied.

- Work is performed independently requiring judgment and discretion.

- May receive limited guidance for new assignments.

- Work may be reviewed for overall technical adequacy.

- Interacts mostly with external company contacts.

- May represents department across organization or externally on projects.

- Actions impact the completion of milestones within a project.

- Failure to accomplish work or erroneous decisions may result in delays to portions of a project and allocation of additional resources to remedy.



Qualifications, Required Knowledge Skills & Abilities and Working Conditions'



Work Experience:



- 3-5 years with bachelor's or equivalent combination of formal education and directly related experience.

- 1-3 years with master's



Education and Certification(s):



- Bachelor's degree or equivalent technical education

- HPE sales/presales certified (preferred)



Distinguishing Characteristics:



- May be required to travel 10% of the time

- Field based frequently represents organization as a prime technical contact on projects or contracts.

- Interacts with external professionals on significant technical matters requiring coordination between organizations.



Cultural Competency Requirements:



- Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.co/empleo/9946872/presales-systems-engineer-hpe-k475-bogota/?utm_source=html

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