Remote Team Manager for Retention (Colombia)

Remote Team Manager for Retention (Colombia)

19 abr
|
FPS Innovation Labs
|
Colombia

19 abr

FPS Innovation Labs

Colombia

A leading tech company based in Colombia is looking for a Team Manager for Retention (Remote Support). The successful candidate will drive team performance, manage coaching efforts for agents, and support the development of team members. Responsibilities include hiring and training staff, preparing performance reports, and ensuring compliance with company policies. Adecuado candidates have prior call center management experience and exceptional English communication skills, with a strong focus on improving performance and customer service quality. Hybrid work options are available.

📌 Remote Team Manager for Retention (Colombia)
🏢 FPS Innovation Labs
📍 Colombia

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