Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amk5t
We are a U.S.based company specializing in remodeling, repair, and maintenance services, and we are currently looking for a proactive Appointment Setter / Virtual Assistant to support our sales and operations team.
Main Responsibilities
- Conduct outbound calls to homeowners in the United States to schedule service appointments.
- Receive and manage inbound calls related to garage door services, estimates, and service requests.
- Schedule, confirm, and manage appointments for service, repair, and installation consultations.
- Follow up with clients regarding estimates, approvals, payments, and scheduled services.
- Qualify incoming leads and provide basic information about the company’s services.
- Maintain accurate client records and updates in the CRM system.
- Document call outcomes, notes, and next steps after each interaction.
- Coordinate communication between clients and the internal operations team.
- Provide general administrative and coordination support when required.
Requirements:
- Previous experience in appointment setting, call center operations, sales support,
or virtual assistance.
- Intermediate to advanced English (spoken and written) is required.
- Strong communication and customer service skills.
- Comfortable making outbound calls and handling follow-ups.
- Organized, responsible, and able to manage multiple tasks.
- Familiarity with CRM systems is a plus.
- Experience in home services, construction, or related industries is a plus.
Condiciones del cargo
- Modalidad: Contrato por prestación de servicios.
- Horario: _Lunes a viernes de 11:00 a.m. a 7:00 p.m._
- Entrenamiento: Capacitación inicial presencial en la oficina en Medellín.
- Modalidad posterior: Una vez finalizado el entrenamiento, el trabajo se realizará de manera remota.
- Ambiente de trabajo: Equipo vibrante con interacción directa con clientes en Estados Unidos y oportunidades de crecimiento profesional.
Tipo de puesto: Tiempo completo
Pregunta(s) de postulación:
- En que bar
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1amk5t