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As Virtuagym keeps on growing, we are now looking for a full-time English-speaking Customer Success Manager (post-sale) based in Medellin. In this role, you will primarily focus on customers in North America, while also supporting several enterprise customers in Australia and New Zealand. English is the main working language with all customers.

As a Customer Success Manager, you will be the first point of contact for some of our most important enterprise customers and play a key role in helping them achieve success with Virtuagym. Will you join us in our quest to make the world a healthier and happier place?

Join a high performing team and make an impact

We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you In return, you’ll join a team where you can grow,



develop, and truly unlock your full potential.

We work in a remote-friendly way, focused on outcomes and strong collaboration rather than location. As long as you deliver great results, you have the flexibility to work in a way that suits you best. Our Customer Success Enterprise team is international by design, with team members primarily located across Europe, including The Netherlands, Germany, and Spain. But you will also closely collaborate with our Medellín office, working together in a hybrid setup with colleagues based there.

What the role looks like

As our Customer Success Manager - Northam, you are responsible for managing and growing relationships with several of our most important enterprise accounts, such as large-scale gym chains operating internationally. You will actively engage with customers to drive adoption, retention, and long-term success with Virtuagym.

You’ll be

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📌 Customer Success Manager Enterprise (Medellín)
🏢 Virtuagym
📍 Medellín