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About Us

InterScripts is a Information Technology business based in Chantilly, VA and established in 2017 providing technology and platform enabled services and solutions. Historically, we have enabled our customers to realize the most value from their technology and resources through our Managed Services, Archival Solution, EHR, ERP, Advisory, Virtual Care, Technology, Application Development, and Cybersecurity services.

In addition, InterScripts has substantial experience in providing Technology and Platform Enabled solutions to commercial, public sector, and government entities. We are an ISO 27001, 9001 CMMI 3 and SOC 2 certified organization, signifying our ability to lower the risks for our clients’ application modernization efforts, custom development, support, operations, and MSP projects.

Job Description

Location: Medellín, Colombia

Work Model: Full-Time | Onsite (Work from Office Only)

Employment Type: Immediate Joiners Preferred

Department: Healthcare IT / Application Support

Position Overview





We are seeking an experienced and technically strong Healthcare Applications Support Analyst with prior experience supporting U.S. healthcare clients, EMR/EHR platforms, and clinical workflows.

This role is based in our Medellín, Colombia office (onsite full-time) and requires hands-on production support experience, strong troubleshooting skills, and familiarity with U.S. healthcare operations. The idóneo candidate can join immediately and is comfortable working in a fast-paced, client-facing support environment.

Key Responsibilities

Production & Application Support

Provide Tier 2/Tier 3 support for EMR/EHR systems used by U.S. healthcare providers.
Troubleshoot application, interface, workflow, and user access issues.
Perform root cause analysis and resolve incidents within defined SLAs.
Support system upgrades, patches, and configuration changes.

EMR/EHR & Clinical Workflow Support

Support platforms such as Epic, Cerner, Allscripts, Athenahealth, Med

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📌 Healthcare Applications Support Analyst (Medellín)
🏢 Reconocida empresa
📍 Medellín