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Short Description

Execution of strategic After Sales Planning to promote services and products, thereby contributing to customer satisfaction, customer retention and BSH after sales profit.

(Delivery)
- Carry out and execute daily, weekly, monthly, and yearly tasks or themes efficiently as assigned by immediate superior, in line with company expectations.
- Prepare necessary reports in accordance with the team’s functions and responsibilities.
- To undertake any others project, tasks & duties assigned by superior from time to time.
- Prepare necessary items those assigned by immediate superior to support BSH internal sections, departments, divisions, business units, and external party i.e. ASH and HM.

(Operation)
- Monitor key performance indicators (KPIs) assigned and identify areas for improvement.




- Collect market information and activities to enhance BSH dealer operations, aligning with company expectations and goals, through surveys or field visits to dealers.
- Communicate actively with internal sections, departments, divisions and external party i.e. ASH and HM to enhance BSH operations by applying cross-functional activities.
- Provide guidance to junior staff on know-how by complying to established procedures and policies.

(Tactical)
- Increase, retain and ensure satisfaction of internal and external customers regarding Honda services and brand by implementing excellent customer service support.

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📌 Executive_Service Planning (Honda)
🏢 Empresa líder
📍 Honda