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Delivery Manager / Technical Program Manager
Role Overview
We are seeking a process-oriented Delivery Manager focused on operational support for our Infrastructure and Security teams . In this role, you will focus on the internal mechanics of technical delivery, alignment between technical teams, and holding others accountable. In partnership with a Senior Technical Program Manager , you will be responsible for managing the rhythm and outcomes for:
- Vulnerability remediation
- Patch facilitation
- Incident postmortems
- Project execution and delivery with Technical Operations

The idóneo candidate is adept at transforming security and incident findings into a repeatable (ideally automated) process for assigning accountability and ensuring technical teams have the data they need to stay on track.
Key Responsibilities
Project Management ️
- Jira / ServiceNow Mastery . Act as the engine for delivering date-based projects mapped to high-visibility initiatives. Ensure clean Jira hygiene, dependencies are mapped, risks are identified and raised quickly,



and source of truth documentation is kept up to date.
- Quarterly Planning . Ensure vertical teams adhere to cadence, outputs, and tactics for commitment ceremonies. Actively participate in ensuring epics and initiatives are accurately represented.
- Stakeholder Partnership . Hold technical teams accountable for defining scope, impact, metrics, and success criteria. Collaborate with engineering to ensure requirements are clear and actionable.

Vulnerability & Patch Operations ⚙️
- Vulnerability Tracking . Manage the internal pipeline for vulnerability remediation. Monitor aging tickets, follow up with engineering teams, and ensure mitigations are documented.
- Patching Lifecycle . Coordinate the end-to-end patching schedule across the enterprise. Ensure awareness of deadlines and track progress against maintenance windows.
- Risk Reporting . Build and maintain internal dashboards providing a data-driven view of operational

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📌 Delivery Manager (Medellín)
🏢 The Value Maximizer
📍 Medellín