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SD Solutions is looking for a talented **Virtual Card Supplier Enablement Specialist** to step onto a fintech unicorn rocketship!
**Responsibilities**:
- Educate the supplier on the value of accepting virtual cards
- Identify and overcome objections through active listening, and effective and professional communication
- Guide the supplier through the enrollment process while providing an outstanding customer experience
- Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
- Meticulously document responses so that Tipalti can process payment transactions appropriately on behalf of our clients.
- Gather all of the payment instructions, required information, and delivery method (Web portal, IVR, etc.) to execute payments accurately.
**Requirements**:
- Excellent written and verbal English communication skills
- Strong negotiation and customer service skills with high attention to detail
- Ability to exceed weekly and monthly performance metrics and quality assurance goals while maintaining a high level of customer experience
- Ability to stay self-motivated to achieve high volumes of outbound calls and exceed enrollment and payment metrics
- Ability to work in a fast-paced, deadline-driven environment
- High standards of integrity
- Up to 5 years of experience with 1-3 years of outbound sales experience (B2B sales experience in virtual card, ePayables, commercial card, merchant processing, or eProcurement)
- Proficiency with CRM tools (SalesForce)
- Experience working with Excel and ticketing systems (Zendesk)
- Experience with payment systems and/or working at a Fintech company
**About the company**:
It is a global payables automation platform that provides a cloud solution to scale and automate integral payables operations. The startup has already raised $565M funding.
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