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Title: Senior Manager, HR Data Management
Requisition ID:
Thanks for your interest in ScotiaGBS, the best campus in Bogota.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
Purpose
Provides oversight and leadership to team(s) performing personal data, job data, position data and org data changes, by measuring, planning, and implementing operational effectiveness plans to systems and processes. This role ensures adequate resourcing, quality control, adherence to standard procedures and service level agreements.
Accountabilities
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Leads HR Data Management Team(s) to ensure optimal efficiency to complete day-to-day transactional processing of employee data change request in an accurate and timely manner; oversees quality standards and control for data to ensure accuracy, timeliness, and completeness
- Monitors performance of operations through analysis of regular reporting, use of internal and external controls and customer focused feedback mechanisms to ensure data and process compliance
- Establishes a culture of continuous improvement within the team and within the Operations group, with a focus on transferring learnings and opportunities across the department and leveraging other solutions to enhance efficiency
- Actively seeks opportunities to improve departmental effectiveness by identifying deficiencies, and partner with HR Data Management Managers, Director of Operations, Business HR Partners, and COEs to develop solutions
- Acts as a subject matter expert for HR Data Management, representing the team on corporate projects and initiatives, providing perspective on how to enhance the employee experience and propose improvements to systems and processes
- Assists HR Data Management Mangers with manag
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asmss