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Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, Product Management
Overview
Loyalty is the result of consistently delivering value, relevance, and positive experiences that create lasting customer preference. It goes beyond points and rewards, focusing on building emotional connection, influencing behavior over time, and strengthening long‑term relationships between brands and consumers. Mastercard approaches loyalty as a strategic growth engine, not a standalone program. Through its Data & Services organization, Mastercard delivers end to end,



data driven loyalty and engagement solutions that help clients acquire, engage, and retain customers at scale. By combining advanced analytics, rich customer insights, and a general ecosystem, Mastercard enables personalized rewards, targeted offers, and differentiated benefits that drive higher engagement, increased spend, and stronger customer retention. These capabilities support issuers, merchants, fintechs, and new segments across the full customer lifecycle — from acquisition to re engagement.
Role
This role is responsible for leading a credible, sustainable and profitable Rewards & Offers business for a portfolio of relevant products and services in line with Loyalty Solutions (LS) growth objectives at CAB and Central America Division. Leads a team that implements, manages and maintains existing Rewards & Offers solutions in the market/division. Leads on an ongoing basis the business opportunities to increase product revenues and developing a regional s

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📌 Director, Product Management (Medellín)
🏢 Mastercard
📍 Medellín