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Company description
Publicis Global Delivery (PGD); Publicis Groupe’s industry leading globally connected capability platform. Where talent, technology & operations combine to delivery amazing solutions for our clients. Expertise across Media, Data, Technology, Commerce & Production in all regions of the world.
PGD is comprised of the best talent, and ways-of-working, which enables integral scale, innovation and transformation, each day.
Culture, growth and wellbeing underline all aspects of Publicis Global Delivery.
WeArePGD
Overview
The Business Excellence & Compliance Director is responsible for leading digital transformation, operational excellence, and compliance programs across the PGD Business unit. This role oversees multidisciplinary teams focused on process optimization, technological adoption, automation, data governance, and regulatory compliance.
The role leads strategic initiatives related to innovation, data centralization, process standardization, and technology deployment:
- This role has direct impact on the operational and technological maturity of PGD.




- Requires constant interaction with global leadership, regional teams, and multicultural stakeholders.
- Combines strategy, leadership, governance, automation, data, and compliance responsibilities.

Responsibilities
Key Responsibilities
1. Digital Transformation & Operational Excellence
- Lead the digital transformation strategy ensuring alignment with global objectives.
- Design, implement, and continuously improve regional SOPs aimed at efficiency and scalability.

2. Leadership & Team Management
- Works with a high‑performance multidisciplinary team focused on operational excellence and automation.
- Coordinate strategic projects with hubs, global stakeholders, and regional teams.

3. Technology, Tools & Innovation
- Lead the adoption of digital tools and internal software related to data, operations, and talent management.
- Oversee implementation of PGD-developed platforms and systems (e.g., t

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📌 Business Excellence Director (Medellín)
🏢 Publicis Groupe Holdings
📍 Medellín