Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asso2

Job Summary
The Systems Engineer Sr. is responsible for administrating and supporting the client’s operating system environments according to best practices, while ensuring high levels of system availability and performance. This role involves solutioning, automating and resolving escalated service issues, and maintaining efficient operations management.
Responsibilities
- Design and define operating runbooks.
- Coach junior engineers for issue resolution.
- Be available for other engineers and coach them to resolution.
- Provide L 2 troubleshooting escalated support for datacenter operations, WAN / LAN connectivity, and security.
- Manage queue and ticket prioritization.
- Conduct root cause analysis and maintain device performance.
- Assist with client migrations and complex projects.
- Deploy, maintain, and lead cloud & on-premise datacenter solutions.
- Provide recommendations to improve client operating environment and datacenter technologies.
- Support sales team in solution opportunities.
- Manage complex technical problems.




- Provide monthly analytics report of team performance & capacity.
- Oversee the compliance of Auxis operating processes.
- Provide technical training for the team.
- Stay updated on relevant technologies.
- Make recommendations for performance improvement and automation.

Skills And Experience
Experience
- 6+ years working experience in related field.
- Strong experience with Microsoft server operating systems, MS Entra ID, Linux, Virtualization and Cloud Technologies.
- Proven experience with large, complex server-based cloud environments.
- Experience with creating documents such as server procedures.
- Participate in 24x7 on-call support rotation.

Education
- Computer Science, Engineering, IT bachelor's degree or equivalent working experience.

Technical Skills
- Advanced skills in monitoring systems performance and backup technologies.
- Strong knowledge of virtualization and Cloud operations.
- Scripting abilities in languages such

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1asso2

📌 Sr Systems Engineer (Medellín)
🏢 Auxis
📍 Medellín