Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at0q4
Omnissa is the first AI‑driven digital work platform, built to support adaptable, secure, work‑from‑anywhere experiences. We integrate industry‑leading solutions—Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Job Description
As a Technical Account Manager (TAM) you will serve as the leader and customer‑facing liaison to ensure successful implementation of Omnissa’s product solutions and services. You will act as the customer’s single point of contact, becoming a trusted advisor, identifying solutions, troubleshooting issues, and answering technical questions. TAMs interact with multiple levels within a customer account—from C‑Level and managerial teams to technical staff—communicating clearly at all levels.
Responsibilities
- Provide project leadership for the customer’s major Omnissa initiatives, including project management and solutions architecting.
- Manage cross‑functional Omnissa project teams that may include account teams, professional services consultants, architects, product development, engineering, marketing, and support staff.
- Design and develop innovative solutions to customer requirements and business objectives, collaborating with internal engineering and consulting architects as needed.
- Maintain current functional and technical knowledge of the entire Omnissa suite of products.
- Manage and prioritize competing requests across simultaneous client engagements.
- Provide clear and constructive product feedback to Omnissa Product Management based on customer requirements.
- Document best practices for developing, deploying, and optimizing Omnissa solutions.
- Serve as a front‑line technical resource for “best practice” and informal customer questions.
- Advocate on the customer’s behalf to help drive ROI.
Qualifications
- Str
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at0q4