Service Delivery Manager (Medellín)

Service Delivery Manager (Medellín)

28 may
|
Mas Global Consulting
|
Medellín

28 may

Mas Global Consulting

Medellín

At MAS Global Consulting , we are a premium digital engineering partner trusted by innovative startups and Fortune 100 companies, delivering high-impact solutions through agile delivery, deep technical expertise, and a strong people-first culture across the Americas.
We build long-term partnerships, not just software. MAS means "more" in Spanish, and that mindset drives our commitment to greater opportunity, inclusion, and impact.
Founded by a Latina engineer from Medellín and headquartered in Tampa, Florida, MAS Global Consulting is a 100% Hispanic and woman-owned company, recognized as a Great Place to Work and one of the Fastest-Growing Companies in the US.
Who You Are
The Senior Delivery Manager (SDM) is accountable for end-to-end delivery, client trust, and portfolio health across one or more enterprise accounts. This is a hands-on, senior, client-facing role that sits at the intersection of delivery execution, people leadership, and operational rigor. This role owns predictability, quality, financial health, and escalation management,



ensuring MAS Global consistently delivers on commitments while protecting margin and long-term client relationships. The Senior Delivery Manager is expected to operate with enterprise-level judgment, manage complex delivery landscapes, and act as a trusted partner to both client executives and MAS General leadership.
Core Responsibilities
- End-to-End Delivery Ownership • Own the full delivery lifecycle across assigned accounts: scope, schedule, budget, quality, and outcomes • Ensure delivery predictability through disciplined planning, execution, and tracking • Proactively identify delivery risks, dependencies, and constraints; act before escalations occur • Enforce MAS Global delivery standards (Agile execution, Definition of Ready / Definition of Done, governance, retrospectives)
- Client Leadership & Trust • Serve as the primary delivery counterpart for enterprise client stakeholders • Lead delivery governance forums (weekly,

📌 Service Delivery Manager (Medellín)
🏢 Mas Global Consulting
📍 Medellín

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