Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at75m

At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We’re relentlessly customer-centric. Everything we do is in service of making our clients’ work easier and helping them deliver better experiences to their clients. We’re also a true team: supportive, scrappy, and always in it together. We believe in showing up for one another, rolling up our sleeves, and celebrating the wins. It’s who we are, and it’s how we help our customers succeed. Neostella is in hyper-growth mode, leveraging cutting-edge technology to solve real challenges for our clients. And we’re looking for driven, people-first professionals to help us scale with purpose and heart. As we continue to expand, we are seeking a Tier II IT Support Specialist to join our team

Why this role matters right now:
Neostella is scaling fast. Our teams are growing,



our systems are becoming more complex, and the expectations around uptime, security, and internal efficiency continue to rise. As our technology environment expands, strong second-level IT support is critical to keeping the organization running smoothly.

This role exists because we need someone who can step beyond frontline troubleshooting and take ownership of complex technical issues—bridging the gap between Tier I support and senior engineering. Your work directly impacts employee productivity, system reliability, and the security posture of the entire organization.

What you'll manage:
We need a Tier II IT Support Specialist who can resolve advanced technical issues while ensuring our core IT platforms are properly administered and secured. You’ll manage escalated tickets, oversee user and device management across cloud environments, and enforce security best practices across the company.

Think Google Workspace adm

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at75m

📌 Tier Ii IT Support Specialist (Medellín)
🏢 Neostella
📍 Medellín