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Key Responsibilities

Agile Coaching & Team Enablement

- Coach teams, Product Owners, and stakeholders on Agile mindset, Scrum, and SAFe practices
- Enable high-performing, self-organized, and autonomous Agile teams
- Foster continuous learning, feedback culture, and continuous improvement
- Support onboarding and scaling of Agile teams across programs
- Promote knowledge sharing through Agile communities of practice

Scrum & SAFe Execution

- Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Reviews, Retrospectives
- Support SAFe events including PI Planning, Inspect & Adapt, and ART Syncs
- Ensure alignment between team execution and program-level objectives
- Drive consistent Agile ways of working across teams and external partners

Flow Optimization & Delivery Support

- Identify and remove impediments impacting team effectiveness
- Optimize flow using metrics such as lead time, cycle time, and throughput
- Enable sustainable and predictable delivery practices
- Embed continuous improvement actions into team workflows

Collaboration & Stakeholder Engagement

- Partner with Product Owners on backlog readiness and prioritization
- Act as a bridge between business and IT teams ensuring transparency




- Facilitate collaboration across multi-team and SAFe environments
- Educate stakeholders on Agile principles and ways of working
- Influence without authority to drive mindset and behavior changes

Agile Metrics & Continuous Improvement

- Track Agile KPIs including velocity, cycle time, flow efficiency, and predictability
- Use data insights to drive continuous improvement
- Promote Inspect & Adapt culture at team and program level
- Drive improvements across processes, people, and tools

Essential Requirements

- Bachelor’s degree in IT, Engineering, or related field
- Certified Scrum Master (CSM, PSM, or equivalent)
- SAFe certification preferred
- 7+ years of Scrum Master experience in Agile environments
- Strong SAFe and Agile expertise
- Experience in general and matrix organizations

Technical & Tooling Skills

- Jira, Confluence
- Agile metrics dashboards and reporting tools
- Salesforce (Marketing, Sales, Health Cloud)
- Veeva CRM
- CMS platforms (Drupal)

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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📌 Senior Agile Coach & Scrum Master (SAFe) (La Gran Via)
🏢 Novartis Pharma Schweiz
📍 La Gran Via