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Company: ezcontacts

Location: Hybrid (Must be based in the Medellín Metropolitan Area)

Reports To: Operations Manager

About the Role: ezcontacts is part of a US-based group of businesses with a growing nearshore team in Colombia. In this role, you will be responsible for hiring top talent in Medellín to work for our American companies. Reporting directly to the Operations Manager, you will drive our recruitment efforts, run administrative operations, and ensure our agents feel supported.

We are looking for a dedicated professional seeking a stable job, reliable income, and long-term growth opportunities within our group.

Key Responsibilities:

· Recruitment: Manage full-cycle hiring in Medellín to fulfill the staffing needs across our group.

· Employee Satisfaction: Schedule and lead weekly online meetings to measure satisfaction and implement improvement programs.

· Team Motivation: Actively motivate the staff, keep team spirit high, and provide continuous emotional support and guidance.

· Local Events: Organize and facilitate monthly in-person meetings and events for the local staff.





· Operations Support: Execute administrative tasks as needed to directly support the Operations Manager.

Requirements:

· Language: Excellent English communication skills (written and spoken).

· Location: Must reside exclusively in the Medellín metropolitan area.

· Experience: Prior background in Human Resources, recruiting, or employee relations.

· Soft Skills: High level of empathy, strong interpersonal communication, and highly organized.

· Workspace: Quiet home office setup with a minimum 200 Mbps internet connection.

· Equipment: Personal laptop with a minimum i5 processor and 16GB RAM (or equivalent).

How to Apply: Please send your updated CV to [email protected]. In your email, please indicate that you are applying for the HR & Administrative Assistant role and include your preferred time for a quick introductory call.

Job Type: Full-time

Work Location: Hybrid remote in Medellín, Antioquia (Medellín)

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