Adidas seeks a regional owner for vendor service delivery in the LAM region, overseeing forecasting, capacity planning, budgeting and P&L; for contact centre operations with external partners. The role ensures service continuity, governance of SLAs and KPIs, and scalable support for adidas digital consumers and local market teams.Collaborate with Digital Growth, Finance, Legal and regional teams to optimize costs, performance and transformation initiatives, including automation and AI-enabled#J-18808-Ljbffr
📌 Senior Manager External Cs Ops & Vendor Governance (Guavio)
🏢 Adidas
📍 Guavio