Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.
Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.
Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.
The Customer Success Coordinator (CSC) is a key member of Allego’s Customer Success organization, partnering closely with Customer Success Managers to help customers successfully execute their enablement initiatives and get more value from the Allego platform.
This is a great opportunity for someone who is highly organized, tech savvy, curious, and energized by solving problems.
The idóneo CSC enjoys learning how technology works, can manage multiple priorities at once, and is equally comfortable working independently and collaborating with customers and internal teams.
The CSC role is also the first step on Allego’s Customer Success career path and is designed for someone who is excited to build the skills and experience needed to grow into a Customer Success Manager role over time.
In This Role, You Will
Partner with Customer Success Managers to support the execution of customer adoption initiatives and success plans.
Develop deep expertise in the Allego platform and apply that knowledge to help customers configure Allego features in support of their enablement initiatives.
Manage customer and CSM execution requests through an intake process, balancing priorities and delivering work accurately and efficiently.
Lead customer-facing configuration sessions, office hours, and platform