Key Responsibilities:
Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance
Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements
Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting
Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards
Support integrations between AI platforms and firm systems — document management, knowledge repositories, collaboration tools, other approved enterprise apps
Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments/practice groups
Manage access controls, permissions, and usage policies for AI platforms, in coordination with Information
Security, Risk & Conflicts, and Identity teams
Implement role-based access control, audit logging,



and data protection controls
Configure environments, resource groups, and service integrations supporting AI workloads
Analyze usage metrics and performance data to recommend optimizations
Provide Tier 2/3 support, troubleshooting incidents for AI solutions
Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues
Provide periodic status updates and project reports to management; occasional after-hours support required
Must-Have
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
5+ years in systems administration, platform support, or enterprise IT operations
Experience administering cloud/SaaS platforms in an enterprise environment
Strongly desired: experience with integrations, access management, and cost tracking for enterprise applications
Advanced technical expertise across document management

📌 AI Systems Administrator (Colombia)
🏢 Berry Virtual
📍 Colombia