We are seeking a highly organized, patient-focused, and proactive Bilingual Dental Admin & Receptionist Virtual Assistant to support a busy U.S.-based dental practice with front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows.
This role is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.
The adecuado candidate is professional, detail-oriented, highly organized, and comfortable communicating with patients in both English and Spanish.
You will play a critical role in ensuring smooth day-to-day operations while supporting both patients and the internal dental team.
Key Responsibilities
Patient Communication & Front Desk Support
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Handle inbound and outbound patient calls in both English and Spanish
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Respond to emails, texts, and patient inquiries professionally and promptly
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Provide friendly, empathetic, and patient-centered customer service
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Conduct appointment reminders and treatment follow-ups
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Help improve patient engagement and treatment acceptance
Appointment Scheduling & Coordination
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Schedule, confirm, reschedule, and manage patient appointments efficiently
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Coordinate calendars and optimize scheduling workflows
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Ensure patient information and appointment details remain accurate and updated
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Maintain smooth communication between patients and the dental team
Insurance Verification & Billing Support
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Verify insurance eligibility, benefits, and coverage prior to appointments
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Assist with billing coordination and payment posting
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Support claims follow-up and insurance documentation pr
📌 Bilingual Dental Admin (Bogotá)
🏢 Hire Emerald
📍 Bogotá
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