Membership Engagement Manager

Location: LATAM

About TM Forum

Responsibilities:
- Meet or exceed revenue targets for new memberships, membership renewals, and the sale of TM Forum services and programs, including training, coaching, certifications, conformance programs, events, and industry initiatives.
- Manage and grow a portfolio of member and prospect accounts across Colombia and selected Latin American markets.
- Develop and execute account plans that drive member engagement, retention, expansion opportunities, and long-term strategic relationships.
- Build and maintain a strong pipeline of qualified opportunities through prospecting, networking, referrals, industry events, and executive engagement.
- Serve as the primary relationship owner for assigned accounts, engaging stakeholders from operational teams through C-suite executives.
- Conduct business reviews and strategic discussions with members to understand priorities, challenges, and opportunities for TM Forum collaboration.
- Support sponsorship, exhibition, research, media,



and event sales activities by identifying opportunities within assigned accounts.
- Maintain accurate opportunity, forecast, account, and engagement records within Salesforce and other reporting systems.
- Collaborate closely with Program Management, Marketing, Research, Sales Enablement, and regional leadership teams to ensure member needs are reflected in TM Forum programs and value propositions.
- Represent TM Forum at industry conferences, webinars, trade associations, and customer events throughout Latin America.
- Build and maintain knowledge of regional telecom, technology, and digital transformation trends to become a trusted advisor to members.
- Provide market intelligence regarding competitive activity, regulatory developments, industry initiatives, and emerging challenges facing telecom operators and ecosystem partners in Latin America.
- Work effectively across multiple cultures, time zones, and international teams to

📌 Membership Engagement Manager (Colombia)
🏢 TM Forum
📍 Colombia