We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The idóneo candidate is dependable, organized, and comfortable managing multiple details in a remote environment.
Key Responsibilities
- Gather information regarding client needs and preferences
- Research available options and services
- Assist with booking and reservation requests
- Coordinate accommodations, transportation, activities, and related arrangements
- Review booking information for accuracy
- Provide confirmations and important updates
- Assist with changes and special requests
- Maintain organized client and booking records
- Follow up when additional information is required
- Communicate professionally with clients and service providers
Qualifications
- Strong communication and interpersonal skills
- Excellent attention to detail
- Good organization and time-management abilities
- Comfortable researching information online
- Ability to prioritize multiple client requests
- Comfortable learning online platforms and systems
- Reliable and professional
- Previous customer service, reservations, hospitality, or coordination experience is helpful
Position Highlights
- Fully remote environment
- Structured onboarding and training
- Ongoing education and development
- Access to online tools and professional resources
- Team support