We are seeking an Air Import Operations Specialist with proven experience managing air freight import shipments into the United States from A-Z . This role is adecuado for logistics and freight forwarding professionals who excel in a fast-paced environment, take ownership of shipments, and are committed to providing exceptional customer service.
Please note: Applications without direct experience in U.S. Air Import Operations will not be considered.
Key Responsibilities
- Manage air import shipments to the United States from origin through final delivery.
- Coordinate with overseas agents, airlines, carriers, warehouses, and transportation providers.
- Monitor shipment progress and proactively identify potential service disruptions.
- Communicate shipment updates, delays, and resolution plans to customers and stakeholders.
- Arrange cargo recovery, pick-up, and final delivery once freight is released by the airline.
- Ensure compliance with international shipping regulations and company procedures.
- Research and evaluate routing, pricing, and transportation options to provide efficient and cost-effective solutions.
- Prepare and process shipping documentation accurately and timely.
- Maintain detailed shipment records, tracking updates, and operational notes.
- Resolve customer and vendor issues while maintaining strong business relationships.
- Escalate critical operational issues when appropriate.
Required Qualifications
- English proficiency required.
- 1-3 years of experience in Freight Forwarding, International Logistics, Air Import Operations, or International Transportation.
- Hands-on experience managing air import shipments into the United States from A-Z .
- Experience working with international agents and overseas offices.
- Strong knowledge and practical application of Incoterms .
- Experience tracking shipments through airline and logistics platforms.
- Experience processing payments through PayCargo, CargoSprint, Epic , or similar systems.
- Experience coordinating cargo recovery, pick-up, and final delivery after airline release.
- Strong customer service and relationship management skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
- English proficiency required.
📌 Air Import Operations Coordinator (US Imports) (Colombia)
🏢 Solvo Global Careers
📍 Colombia
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