TimeTicket Production is a TikTok LIVE-affiliated creator agency based in Japan, supporting creators across multiple international markets, including Latin America. We help creators grow through strategic support, campaigns, activities, and opportunities within the TikTok LIVE ecosystem.
Role Description
We are looking for a remote Administrative Support member to assist with the daily operations of our creator management teams. This role focuses on data management, payments, documentation, creator communication, and general administrative support.
Responsibilities
Manage and organize monthly operational data and internal records.
Prepare and process information related to team and creator payments.
Compile and verify information for monthly rewards and incentives.
Send emails and manage administrative communications.
Communicate important TikTok updates, campaigns, and information to creator groups.
Maintain creator records, including contact information and phone number databases.
Complete internal forms and compile information requested by different teams.
Maintain organized spreadsheets, documents, and shared files.
Support other teams with administrative and operational tasks as needed.
Requirements
Strong organizational skills and attention to detail.
Strong proficiency in Microsoft Excel and/or Google Sheets.
Excel certifications or other relevant spreadsheet/data management certifications are highly desirable.
Ability to manage, organize, and verify data and numerical information accurately.
Clear written and verbal communication skills.
Ability to manage multiple tasks and meet deadlines.
Comfortable working independently in a remote environment.
Responsible and discreet when handling internal and confidential information.
Previous experience in administrative support, operations, data management, or similar roles is a plus.
Spanish proficiency required.
Minimum B2 level of English, demonstrated through a valid English proficiency certificate.
📌 Administrative Assistant (Colombia)
🏢 TimeTicket Production
📍 Colombia
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