We are hiring an Outbound Appointment Setter for a franchise fitness center in the Health & Fitness industry. This is a Part-Time remote role for a California, USA based company. This role is adecuado for someone who is persuasive, upbeat, and resilient with excellent phone etiquette, a KPI-driven mindset, and a background in high-volume lead qualification.
Key Responsibilities:
- Make high-volume outbound calls (target ~150+ calls per week) to new and aged leads from paid social campaigns.
- Conduct engaging, consultative conversations to qualify interest and set in-person appointments.
- Execute confirmation, reminder, and rescheduling follow-ups to reduce no-shows and improve show rates.
- Diligently log calls, notes, dispositions, and next steps in the ABC Gym Sales CRM.
- Re-engage and nurture cold/older leads to revive interest and generate bookings.
- Follow scripts and objection-handling frameworks while providing feedback to refine messaging.
- Meet or exceed KPIs (dials, contact rate, set rate, show rate) and provide daily/weekly activity reports.
- Coordinate with the on-site team to align availability, handoffs, and same-day priorities.
Required Qualifications:
- 1+ year of recent experience in outbound calling, appointment setting, or inside sales for the US market.
- Excellent English communication (C1+) with a clear/neutral accent and professional phone presence.
- Proven track record hitting call-volume and attendance/show-rate targets in a KPI-driven environment.
- Comfortable using CRMs, following scripts, and taking thorough notes.
- Able to work US Pacific afternoon/evening hours consistently during peak calling windows.
Preferred Qualifications:
- Bilingual Spanish-English for seamless conversations with Spanish-speaking leads.
- Experience in fitness, wellness, or membership-based services (e.g., gyms, studios, clinics).
- Strong objection handling and no-show reduction tactics.
Required Skills & Tools:
- ABC Gym Sales CRM (or similar fitness
📌 Outbound Appointment Setter (Colombia)
🏢 DEEJ
📍 Colombia