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Job Overview:
Responsibilities:
- Advise and resolve non-routine issues within payments operations
- Individuals should be comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and versátil to adapt to a different shifts and process to accomplish the business needs.
- Support multiple and complex transaction types (Payments related), repair, verification, follow up end to end, and escalation.
- We encourage team members to recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
- Recommend new work procedures that will increase operating efficiency. Recommend/resolve solutions to complex issues




- Ensure team meets performance and quality expectations of assigned tasks.
- Constant commitment of monitoring the Productivity and efficiency in the process and establish along with the Ops Manager immediate action plans to be in comply.

Qualifications:
- 0-2 years of experience in a related role
- Demonstrated experience with payments management processing and transaction services
- Effective verbal, written, communication and analytical skills
- Effective management, influencing and relationship skills

Education:
- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Family Group:Operations - Transaction Services
- Job Family: Cash Management
- Time Type: Full time
- Most Relevant Skills:Please see the requirements listed above.
- Other Relevant Skills:For complementary ski

📌 Latam Csc Payments Analyst (Bogotá)
🏢 Citi
📍 Bogotá