Auxis is seeking a Trilingual Service Desk Analyst (L1) to be the first point of contact for users, handling calls, chats, and tasks in English, Spanish, and Portuguese. You will resolve Tier 1 requests, document details in the ticketing system, and escalate to Tier 2/3 when needed.
The role covers applications, hardware, networks, and telecom services, with an emphasis on delivering excellent customer service, maintaining accurate records, updating knowledge bases, and contributing to process
📌 Tri-Language IT Service Desk Analyst (Bogotá)
🏢 Auxis
📍 Bogotá
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.