Auxis is seeking a Level II Support Specialist in Bogotá to bridge complex technical issues and customer service excellence. You will handle escalations, train L1 analysts, and help keep our knowledge base current.
The role emphasizes proactive problem management and collaboration with cross-functional teams. The idóneo candidate has 2–4 years in tech support, strong AD/Windows Server expertise, and ITIL familiarity, with fluency in English and Spanish.
📌 Level II IT Support (Bogotá)
🏢 Auxis
📍 Bogotá
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