Support Consultant – Energy Components
Location: Bogota, Colombia
Model of Work: Hybrid
*Please Submit your CV/Resumé in English. Resumes not submitted in English will not be considered.*
Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched general expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Responsibilities




- Involved in providing EC Level 2 Application Software Support and responsible for Incident, Service Request, Change and Problem management
- Responsible to diagnose, troubleshoot, solve code errors, and fix bug issues within the software applications with SLAs
- Understand and assess customer’s reported issues to determine prioritization
- Responsible to integrate the technical knowledge and business understanding to consult and provide solutions to customers.
- Manage and ensure documentation of assigned incidents, including internal and external communications
- Maintain strong adherence to Service Level Objectives.
- Working flexibly in shift or on-call duty to be able to provide continuous support to customers 24/7
- And other duties as assigned.

Requirements
- Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics o

📌 Support Consultant (Bogotá)
🏢 Quorum Software
📍 Bogotá