We are seeking a technically skilled Software Engineer with at least 1-3 years of experience

in Software Development & L3-level support of product applications. The adecuado candidate

will be responsible for diagnosing and resolving technical issues, handling Incident

Management, code optimize to improve operational efficiency.

Key Responsibilities:

• Application Support & Incident Management

o Act as Level 3 escalation point for complex production issues, providing

expert support to L1 and L2 teams.

o Analyz and resolve applications, databases, and report issues across

legacy and .NET platforms.

o Conduct Root Cause Analysis (RCA) and implemented permanent solutions

to prevent recurrence.

o Manage critical incidents with a focus on minimizing business impact and

ensuring SLA compliance.

o Improve system stability by proactively identifying recurring issues and

optimizing application behavior.

• Application Development & Maintenance

o Maintain and enhanced legacy VB6 applications, ensuring continued

reliability and performance.





o Support development and enhancement of .NET / C# applications, including

bug fixes and minor feature additions.

o Debug legacy and modern codebase to resolve defects and optimize

business logic.

o Follow best programming practices, including Code quality standards, Peer

reviews, Documentation, Definition of Done (DoD)

o Support application upgrades, patches, and minor enhancements in

production environments.

• Database & Reporting Support

o Develop, optimize, and troubleshot SQL queries, stored procedures,

functions, and views on MS SQL Server.

o Support enterprise reporting solutions using Crystal Reports and SSRS,

including Fixing report failures, Performance tuning, Enhancing report

reliability

o Assist with data validation, data corrections, and impact analysis in

production systems.

o Partner with business users to ensure reporting accuracy and data

consistency.

• Collaboration, Mentoring & Knowledge M

📌 Desarrollador de .NET (Bogotá)
🏢 Infotree Global Solutions
📍 Bogotá