About Us

We’re Door & Gate Domination, a powerhouse digital marketing agency exclusively serving the garage door, gate, and fence industry across North America.

Our mission? Simple — help contractors get more leads, more installs, and more revenue using ROI-driven digital campaigns. From local service ads to advanced SEO strategies, we handle it all so our clients can focus on doing what they do best: running their businesses.

We’re not a jack-of-all-trades agency. We’re specialists. Focused. Performance-obsessed. And it’s paying off — our client retention rate is strong, and demand for our services continues to grow.

Now, we’re looking for a client-facing Account Manager to join our team and ensure our clients feel supported, understood, and excited to stay with us long term.

About the role

We’re looking for someone who’s equal parts strategic partner and relationship builder — an Account Manager who thrives on client communication, problem-solving, and keeping projects running smoothly.

You’ll be the main point of contact for our clients, ensuring they have clarity, confidence, and trust in our services. From managing expectations to coordinating deliverables their GBP, PPC, SEO, Meta, Website Developments and creative teams, you’ll keep everything aligned and on track.

? What You’ll Do

? Serve as the primary point of contact for assigned clients

? Build strong, long-lasting client relationships that drive retention

?️ Oversee campaign deliverables across GBP, PPC, SEO, Meta, Website Developments and creative teams

? Translate performance data into clear,



actionable updates for clients

? Document and manage client requests, ensuring tasks are prioritized and executed

? Anticipate client needs, spot potential issues early, and propose solutions

? Facilitate smooth communication between clients and our internal teams

? Lead regular client calls and check-ins with professionalism and confidence

? Support upsell and cross-sell opportunities by highlighting value and results

⚙️ Help improve internal account management processes and SOPs

✅ What We’re Looking For

- 3 years in account management (agency experience strongly preferred)
- Proven ability to manage multiple client accounts simultaneously
- Strong communicator — fluent, articulate, and confident on calls & emails
- Organized, detail-oriented, and proactive problem solver
- Experience with project management tools (ClickUp, Asana, Trello, or similar)
- Comfort with digital marketing basics (PPC, SEO, content) — you don’t need to run campaigns, but you should understand the lingo
- Ability to manage expectations and negotiate timelines when needed
- Bonus points for: experience in the home services or contractor industry, light creative/marketing background, or CRM knowledge

? Working Hours & Structure ?‍? Full-time remote position

⏰ 8am-5pm CST

? Independent contractor role (you handle your own taxes)

What's in it for you?

? Work from anywhere, remote freedom

? Supportive culture: No micromanagement, just accountability and results

? About Door & Gate Domination

? Pay - we offer a hourly salary between $9 - $10 USD

📌 Customer Success Manager (Colombia)
🏢 Door u0026 Gate Domination
📍 Colombia