Descripción del trabajo

We’re Hiring: Senior Microsoft Dynamics 365 Sales Solution Lead | Hybrid – Colombia or Mexico

Are you a senior Microsoft Dynamics 365 Sales professional with strong consulting, solution leadership, and enterprise CRM transformation experience?

We’re looking for a Microsoft Dynamics 365 Sales Solution Lead to drive customer success from business development and solution consulting through implementation, becoming a trusted advisor for organizations transforming their sales and customer engagement processes.

What you’ll do:

- Lead business consulting and requirements definition for enterprise CRM initiatives
- Analyze sales, marketing, and customer engagement processes and identify transformation opportunities
- Lead workshops with business stakeholders, end users, and executive sponsors
- Define solution scope, roadmaps, and implementation strategies
- Lead Dynamics 365 Sales implementation projects from planning through delivery
- Coordinate consultants, architects, developers, and customer stakeholders
- Manage project scope, schedules, budgets, risks, and customer expectations
- Oversee deployment, integration, testing, adoption, and support governance
- Serve as an escalation point for critical customer and delivery challenges
- Engage with C-level executives and business leaders to drive successful CRM transformation

What we’re looking for:

- 8+ years of experience in CRM consulting, enterprise application implementation, or digital transformation




- 5+ years of hands‑on experience with Microsoft Dynamics 365 Sales
- Proven experience leading enterprise CRM implementation projects
- Strong experience in business process analysis, requirements gathering, and stakeholder management
- Deep knowledge of Dynamics 365 Sales, including Lead‑to-Opportunity, Accounts & Contacts, Sales Pipeline, Forecasting, and Customer Engagement
- Experience with Power Apps and Power Automate
- Experience integrating Dynamics 365 with Microsoft 365, Teams, Power BI, and ERP systems
- Strong project leadership, consulting, negotiation, and problem‑solving skills
- Excellent executive presentation and customer-facing abilities
- Ability to work effectively with integral teams across multiple time zones

Nice to have:

- Microsoft Dynamics 365 or Power Platform certifications
- Experience with Microsoft Azure and Copilot for Dynamics 365
- PMP, Agile, or Scrum certification
- Experience leading global CRM transformation programs
- Industry experience in manufacturing, distribution, logistics, or professional services

Location: Colombia or Mexico

Work Model: Hybrid – 2 days from home

Schedule: Monday–Friday | 8:00 AM–5:00 PM ET

Languages: Professional English + Spanish
Experience Level: Senior IT

Education: Bachelor’s degree in Software Engineering or related field

If you’re a Dynamics 365 Sales expert who can combine technical knowledge, business consulting, and project leadership to deliver enterprise-scale CRM transformations, we want to hear from you!

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📌 Senior Microsoft Dynamics 365 Sales Solution Lead | Hybrid – Colombia Or Mexico (Medellín)
🏢 Ingepsy
📍 Medellín