Unisys in Bogotá is seeking an entry‐level IT Service Desk assistant to guide users through steps to restore functionality, troubleshoot hardware, software and connectivity issues, and coordinate software installations and user admin requests.
You will ensure tickets are closed, keep users updated, follow service desk policies, contribute to the knowledge base, and support projects while learning and growing your IT skills.
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📌 Help Desk Agent — First-Line Support & Troubleshooter (Bogotá)
🏢 Unisys
📍 Bogotá