Simplex Health is looking for an ambitious, detail-driven Healthcare Operations Lead or Medical Front Office Supervisor seeking a direct pathway to Practice Management. Idóneo for candidates with a background in healthcare call center management, patient relations, or medical sales, this full-time role focuses on referral conversion, handling patient escalations, and educating prospective clients on health insurance coverage, copays, and authorizations.
About Simplex Health
At Simplex Health, we do things differently. Our insurance-funded medical nutrition therapy goes beyond treating symptoms to improve and, in many cases, reverse chronic conditions. We partner with hospitals, healthcare practices, corporate offices, and individuals—focusing on root-cause resolution, prevention, and sustainable lifestyle changes. Services are delivered virtually through live telehealth or in-person at select offices.
Our Mission:
Radically improve the health of Humankind.
Reports To
- Initially: Patient Operations Manager
- Upon Promotion (Practice Administrator): Chief Executive Officer (CEO)





Position Type:
Full-Time
The Opportunity: High Impact & Rapid Growth
Everything in our business stems from efficiency, speed, empathy, and sales acumen at the front end of patient onboarding.
We are seeking an ambitious, highly communicative, and detail-obsessed Lead Patient Operations Specialist who is ready to master our referral conversion pipeline with the explicit expectation of stepping into operational leadership.
This role begins hands-on in the trenches: converting referrals, educating reluctant callers, managing patient escalations, navigating insurance coverage, and consistently exceeding conversion targets.
As you demonstrate conversion excellence, process precision, and a proactive ability to train peers and speak up with operational feedback, this role is designed to evolve quickly into the Practice Administrator position.
Role Responsibilities
- Direct Execution, Conversion & P

📌 Lead Patient Operations Specialist (Colombia)
🏢 Simplex Health
📍 Colombia