Head of AI-Driven Tech Support (Colombia)

Head of AI-Driven Tech Support (Colombia)

29 ago
|
Property Vista
|
Colombia

29 ago

Property Vista

Colombia

Property Vista is a leading B2B SaaS platform for enterprise real estate and property management, operating fully remote within Latin America. As Head of Technical Support, you will own end-to-end support operations, drive AI-enabled Tier 1 containment, and supervise Tier 2 and Tier 3 technicians, shaping a training loop that converts human resolutions into automated workflows.
You will implement strict backlog governance, SLA enforcement, and dashboards to monitor performance.

📌 Head of AI-Driven Tech Support (Colombia)
🏢 Property Vista
📍 Colombia

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